Question 1

How do you package and ship your boards?

Accepted Answer

We use reinforced wood crates or steel‑banded pallets, offer door‑to‑door logistics, and provide real‑time tracking until delivery.

Question 2

What makes your PVC foam boards ideal for cabinets?

Accepted Answer

• Exceptional screw‑holding strength thanks to our high‑density (≈0.6 g/cm³) closed‑cell formulation

• Stable dimensions & moisture resistance, even in humid environments

• Lightweight & easy to process—saw, CNC, hot‑bend or laminate without special tools

• Smooth, decorative surface ready for printing or veneering

• Consistent high quality from 13 advanced production lines and a 120‑strong workforce

Question 3

What after‑sales services do you offer?

Accepted Answer

• Quality guarantee & free replacement for proven defects

• Technical support for installation or processing questions

• Regular follow‑up to ensure you’re satisfied with our product performance

Question 4

What is your lead time?

Accepted Answer

Standard orders ship in 30 days after deposit is received. For larger or customized orders, we&rsquo;ll confirm exact timing up front.

Question 5

What are your payment terms?

Accepted Answer

• 30% T/T deposit upon order confirmation

• 70% balance due before shipment

FAQ